Financial Policy

Welcome and thank you for choosing our office for your Podiatric foot care needs.  In our effort to provide personalized patient care in the most efficient and economical manner possible, we ask that you take a few moments to read our Financial Policy, fill out the demographic and health history forms for your medical file.  If at any time you have a question regarding our office policies do not hesitate to contact us and we will be happy to help you.

Your clear understanding of our Financial Policy is important to our professional relationship.  We are a Medicare provider and also a provider for most PPO and HMO plans in our area.  It is your responsibility to make sure we are on your insurance plan.  If your insurance requires a referral or prior authorization, it is your responsibility to make sure that it is in place prior to your appointment.  We will be glad to assist you if you need help.

Patient Billing

We will bill your insurance company as a courtesy to you.  If you have an unmet deductible we pre-collect 60% of the charges incurred that your insurance will apply towards your deductible.  If you have a secondary insurance company, we will bill them one time.  If your secondary insurance does not pay the balance due within 45 days, the balance will be billed to you and due at that time.

Balances/Collection Fees:  If balances are not paid within 14 days from the statement date a $12.00 rebilling fee will be added to each additional statement sent for the unpaid balance.  A consistent attempt will be made to collect outstanding account balances. Past due accounts, more than 90 days, will be turned over to our collection agency and a 35% fee of the balance due will be added to cover collection costs.

Complete payment for all podiatry soft goods, medical products and supplies at due at the time they are dispensed.

Appointment Cancellation Policy

A 24-hour notice is requested for cancellations of appointments.  If you fail to show for an appointment you personally may be charged a $25.00 no-show fee.  We will try to accommodate you in rescheduling your appointment as soon as possible.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.